ISO 9001
QUALITY MANAGEMENT SYSTEMS
ISO 9001 Certification
ISO 9001 Quality Management Systems is a core standard. When a business becomes certified to the ISO 9001:2015 Quality Management System standard, it clearly demonstrates its commitment to the highest standards of quality. This standard provides guidance and tools to help you provide your customers with consistent, good quality products and services that meet their requirements. ISO 9001 builds on seven quality management principles:
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Improvement
- Evidence-based Decision Making
- Relationship Management
By implementing these principles, your business is set up to consistently create value for your customers. This, in turn, brings many business benefits.
Why Become ISO 9001 Certified?
There are many benefits to becoming ISO 9001:2015 certified, some of which are not realised until a few years after implementation. Some businesses incorrectly view ISO 9001:2015 as a cumbersome and non-essential tool to help manage their business, if implemented correctly you will see this is not the case.
Quality
Demonstrate to your customers you are committed to providing a quality service and aim to exceed their expectations
Prerequisites
Many organisations specify ISO 9001 as a prerequisite to doing business with suppliers
Resilience
Focus on the risks to your business and implement mitigations and provide business resilience
Evaluation
Allows the business to evaluate itself and its processes and identify opportunities for improvement
Leadership
Provides leadership with a method and focus for delivering their strategic plan
Legal
Understand your legal obligations and help to ensure compliance
Optimise
Streamline your processes which often leads to cost savings but more importantly, less time trying to resolve issues or look for workarounds
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